IMPORTANT: Please note that due to corona virus pandemic, there is limited number of international flights running across countries so this may affect our usual shipping timelines. This is to be considered mainly because most of our products are delivered from UK and USA since we deal in luxury makeup and skin care brands.
You are requested to leave your valid contact number at the time of checkout while filling in the shipping and billing information fields. This is the only way we can contact you to inform that your order is confirmed and when it is likely to be dispatched.
We usually aim to dispatch your orders within 5-7 working days for major cities in Pakistan and 6-10 working days for rural areas. Please note that items dispatched from other countries (out of Pakistan) may take more time but we will keep you updated through phone call, email or SMS. It is usually mentioned below the product if it will be dispatched from Pakistan, UK or USA.
Moreover, for some items it may take longer depending on size and weight of an item, as well as holidays, dangerous weather conditions, and unforeseen circumstances.
Please Note: Every time you place an order, our Customer Service Representative will get in touch via phone call. We will confirm your order and delivery details then. We will send you an email once your order is confirmed, processed and completed.
- Confirmed [your order is received and confirmed]
- Processing [your item is arranged, checked for quality, packed and ready to dispatch]
- Completed [delivered at your doorstep]
During the process if there is any unexpected delay, we will give you a call and keep you informed.
For Pakistan: Delivery charges are PKR 100 for an order regardless of how many items you purchase. For example, if you order 5 lipsticks, you will pay PKR 100 for delivery and similarly if you buy 2 lipsticks, you will pay PKR 100 for delivery. There is no extra cost of delivery charged for items dispatched from UK or USA. Your delivery charges per order are always PKR 100.
International shipping: Currently, we only deliver nationwide (within Pakistan).
Mode of Payment
For nationwide deliveries, you can pay through Easy Paisa and Bank Transfer. We take 100% advance payments. Currently, we do not offer cash on delivery but we plan to add this mode of payment in near future.